Nikita Hutchings named the UIS Employee of the Month for April2021

Nikita Hutchings has been named the

University of Illinois Springfield Employee of the Month for April 2021. She works for the University Bursar Office as a business administrative associate helping students at all three universities in the U of I System.

Hutchings’ nominator and supervisor, Alice Seaton, says her willingness to help students, parents and colleagues is “remarkable.” “Her famous ending to any conversation is ‘I'm happy to help!’ She doesn't just say that - she truly means it,” Seaton said.

“Nikita exemplifies good customer service in her words and actions,” Seaton said. “Her positive attitude towards people and her job makes her a great team player and an asset to UIS. In addition, she is a supervisor to our student workers and provides extensive training and support. She is a great role model for our student workers.”

According to Seaton, Hutchings always looks for ways a process can be more efficient. She recently took on the responsibility of becoming a trainer for the Bursar’s customer service staff at all three universities.

“She has researched training opportunities for herself to take advantage of, so that she can be well informed,” Seaton said. “In addition, she keeps all of our resource material updated.”

Outside of the office, Hutchings represents the Bursar’s Office at UIS Orientations and had to adapt this past year to present virtually. She spends a great deal of time creating the orientation presentation, so it would be eye catching to keep the audience's attention.

“Nikita is very dependable,” Seaton said. “She never minds working past her normal quitting time when it is necessary to finish a task.”