Wednesday, November 11, 2015

Zach Logsdon is November Employee of the Month

Computer problems can be daunting. You feel you should be able to fix the problem on your own, yet you cannot. When you turn for help, it's nice to have someone who not only provides quality assistance, but does so in a way that keeps you from feeling incompetent. Zach Logsdon is someone who provides that type of assistance, and one reason he has been selected as the University of Illinois Springfield Employee of the Month.

Zach, who works as an IT Support Associate, has unending patience when working with faculty, students, and staff. His nominator says he not only makes himself available whenever he's needed, "he has a way about him that does not make me feel like an idiot with the problem at hand."

He works in the evening at UIS, meaning he is the one called if any IT problems occur during the many evening events that take place on campus, like the ECCE Speaker series. When problems arise, regardless of circumstance, he resolves any issues while remaining calm and also helps put everyone else at ease.

With Zach at work in the evening, his supervisor writes that she can leave at the end of her day, knowing ITS is in good hands, and that he will inform her of anything that needs addressing the next day.

His nominator sums it up succinctly: UIS and the ITS office is lucky to have Zach!

Monday, October 19, 2015

Jeff Sudduth is October Employee of the Month

When you turn to Jeff Sudduth for computer help, you know you're going to have an enjoyable interaction with someone who is easy to work with and quick at solving problems. He assists with any problems that come his way--big or small--and always goes above and beyond to help. For these reasons and more, Jeff has been selected as the University of Illinois Springfield Employee of the Month for October

Jeff is a Tech Associate in Information Technology Services. He's always researching new technologies that can benefit the university, and he is someone faculty, students, and staff often turn to for help. His supervisor says Jeff has a talent for untangling technical jargon and explaining solutions in terms that everyone can understand.

He is an employee that can do his job without much oversight. "Once assigned a task, there is no need for me to follow up because I know that Jeff will handle it," his supervisor writes. "And he will let me know if he runs into any issues."

His interest in helping others extends to his community, too, where he serves on the Emergency 911 board for his county, and recently completed training to drive the ambulance for EMTs.

"Jeff is so very deserving of this honor," his supervisor writes. "UIS is a better place because of Jeff."