Wednesday, February 21, 2018

Alice Seaton is the February Employee of the Month

Alice Seaton, business/administrative associate for University Student Financial Services and Cashier Operations (USFSCO), has been named the University of Illinois Springfield Employee of the Month for February 2018.

In addition to her regular duties, Seaton is responsible for making sure incoming students and parents questions about their tuition bill are answered during summer orientation.

“Alice goes to great effort to ensure the UIS team is properly staffed to cover all USFSCO presentations and the Get-It-Done events. This includes making sure the team has updated handouts and Power Point presentations ready to go prior to each event,” said her nominator.

Her preparation for orientation begins by attending orientation committee meetings where she provides USFSCO materials to the UIS Office of New Student Orientation & Parent Relations in time for the printing of the student and parent guidebooks.

“She also does an outstanding job interacting with the new students and their parents as they participate in our presentation and Get-It-Done sessions. She is truly an asset to the team and I appreciate the hard work she puts into this task every year,” said the nominator.

As the parent of a college student herself, Seaton’s nominator says she is sincere and willing to share her experiences with new parents sending their child off to college for the first time.

“She will provide her business card to a new student and/or their parent, who may need a little extra attention to help understand their upcoming financial obligation to the university,” said her nominator. “She usually volunteers to take the extended office hours to assist any walk-in traffic during the first day student and parent session.”

Seaton is the direct supervisor for most of the USFSCO team at UIS, which includes three student workers. She manages hands-on day-to-day customer interactions via phone, email and walk-in traffic.

“Alice relates to co-workers, students, parents, and campus staff as a knowledgeable professional who is willing to help and take time to educate when needed,” said the nominator.

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