Ann Graffagna has been selected as the University of Illinois Springfield Employee of the Month for May 2017.
Graffagna is an admissions & records officer in Records and Registration. She is known for her infectious positive attitude, patience and overall knowledge of the records and registration system.
“Ann treats everyone with respect and utilizes her vast job knowledge to provide exemplary service,” said one nominator who admitted Ann’s job represented intimidating territory navigating the catalog/schedule inquiry. “Her job knowledge and commitment to the campus is a rarity and a virtue.”
One nominator said it was not uncommon for Ann to stay late or arrive to work early to see that students, staff and faculty receive the timely and thorough service they deserve.
“Ann has a broad and rich personal history and experience to draw upon. She is excellent at finding common ground with her coworkers and embraces UIS’ inclusive nature,” said the nominator.
Most recently, Ann has been instrumental in guiding the Office of Records & Registration through a series of monumental changes to the catalog and scheduling process.
“Even during stressful and trying times, Ann manages to exhibit true enjoyment and dedication of her work,” said a nominator.
When she does take a much-deserved day off, one nominator said, “Her absence becomes readily apparent. Ann is a true asset to the UIS campus and fully deserving of this nomination and recognition award.”
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